Import

Import Your Entire Customer List in One Click

Upload a CSV or Excel file. Phone numbers are automatically normalized to international format. Duplicates are detected. Labels are merged. It just works.

Moving to Safqai doesn't mean starting from scratch. Upload your entire customer list from any CSV or Excel file — we handle the messy parts. Phone numbers in local format? Automatically converted to international (+212 for Morocco, any country supported). Duplicates in the file or already in your database? Detected and skipped. Existing contact labels? Merged, never overwritten. Column mapping for name, phone, email, company, and custom identifiers.

CSV & Excel
Auto phone normalization
Deduplication
Label merge

Key Capabilities

CSV & Excel Support

Upload .csv or .xlsx files. Handles mixed delimiters, empty rows, and encoding issues — even messy real-world spreadsheets.

Phone Number Normalization

Uses Google's libphonenumber library. International numbers preserved, local numbers default to your country code. Strips spaces, dashes, dots.

Duplicate Detection

Duplicates detected both within the file and against your existing database. No double-imports, no duplicated contacts.

Label Merging

Import contacts with labels — if the contact already exists, new labels are added to existing ones. Nothing is overwritten.

Column Mapping

Map your file columns to: name, phone_number, email, company_name, identifier. Flexible mapping for any file format.

Bulk Import

Import thousands of contacts at once. Progress tracking and error reporting for any rows that couldn't be processed.

Pricing

Simple pricing. Powerful AI.

Every plan includes AI conversations, message credits, and lead qualification. Scale up for advanced features like vision AI, voice notes, and custom models.

MonthlyYearly

Starter

$49/mo
1,000 credits/mo

1,000 contacts

3 agents

1 WhatsApp numbers

  • 1,000 message credits/mo
  • AI agent on 1 channel
  • Knowledge base (100 pages)
  • Intelligent conversations
  • Auto lead qualification
  • Team inbox & CRM
  • Basic campaigns
  • Email support
Most Popular

Growth

$99/mo
2,500 credits/mo

5,000 contacts

10 agents

3 WhatsApp numbers

  • 2,500 message credits/mo
  • Everything in Starter
  • AI on all channels (WA + IG + FB)
  • Unlimited knowledge base
  • Voice note transcription
  • Visual product matching
  • Smart escalation & handoff
  • Priority support

Business

$199/mo
6,000 credits/mo

25,000 contacts

25 agents

10 WhatsApp numbers

  • 6,000 message credits/mo
  • Everything in Growth
  • Advanced AI conversations
  • Customer memory across chats
  • Instagram comment-to-DM
  • API access & Meta CAPI
  • Advanced analytics
  • Phone support

Agency

$499/mo
15,000 credits/mo

Unlimited contacts

Unlimited agents

Unlimited WhatsApp numbers

  • 15,000 message credits/mo
  • Everything in Business
  • Premium AI engine
  • AI lead generation & prospecting
  • White-label branding
  • SLA guarantee & 99.9% uptime
  • Dedicated account manager

Ready to Let Your AI Handle It?

We set up your entire platform — AI, channels, campaigns, CRM, and notifications. Fully customized to your business. No credit card required.