Onboard, Support, and Retain Users Through Messaging
Improve activation rates, reduce churn, and provide world-class support through the messaging channels your users prefer.
The Challenge
SaaS companies struggle with user activation and churn. Support tickets pile up. Users want instant help, not 48-hour email response times.
The Solution
Safqai helps SaaS companies deliver proactive onboarding, instant support, and re-engagement campaigns through WhatsApp — improving activation, satisfaction, and retention.
What You Get
Onboarding Sequences
Guide new users through setup with automated WhatsApp messages.
In-App Support
Offer instant support through WhatsApp instead of slow email tickets.
Feature Announcements
Broadcast new features and updates to your user base.
Churn Prevention
Detect at-risk users and trigger re-engagement campaigns automatically.
Feedback Collection
Collect NPS scores and feature requests through conversational surveys.
API Integration
Connect Safqai to your product for event-triggered messaging.
Example Workflows
Automations we set up for your business with Safqai.
Sign up → welcome message → Day 1 tip → Day 3 check-in → Day 7 feature highlight
Trial ending → upgrade reminder → special offer → last day notice
Inactive 14 days → re-engagement message → help offer → feedback request
Testimonials
Loved by Businesses Across MENA
Real results from businesses that automated their sales & support with Safqai.
“A customer sent a photo of a necklace from another store — the AI found our exact match in seconds and closed the sale. Our WhatsApp revenue is up 340% since Safqai.”
Sarah Al-Rashid
Bloom E-commerce
“The AI handles 90% of our support in French, Arabic and Darija — including voice notes. Our team only steps in for complex cases. We saved 30+ hours a week.”
Omar Benali
TechHub MENA
“We imported our old WhatsApp conversations and the AI learned our exact tone. Customers can't tell the difference between human and AI replies. That's the magic.”
Fatima Hassan
GreenLeaf Organic