A Complete CRM That Builds Itself
Full customer profiles, custom attributes, segments, labels, conversation history, contact merge — all enriched automatically from every AI and human conversation.
Most CRMs are empty because agents don't fill them in. Safqai's CRM builds itself. Every conversation automatically enriches the contact profile — name, phone, email, location, interests, sentiment, buying intent, source, and preferred language. Your team sees the complete picture without lifting a finger. Custom attributes let you track anything specific to your business. Advanced filters let you segment customers for targeted campaigns.
Key Capabilities
Auto-Enriched Profiles
Contact profiles are automatically populated from conversations — name, email, phone, company, location, language, interests, and sentiment.
Custom Attributes
Add any field your business needs — deal value, product interest, membership tier, preferred contact time. Fully flexible JSONB storage.
Labels & Segments
Tag contacts with labels and create advanced segments with multi-condition filters. Use segments for targeted campaigns.
Conversation History
Every conversation across every channel is stored on the contact profile. Full cross-channel history at a glance.
Contact Merge
Same customer on WhatsApp and Email? Merge contacts into one unified profile with all conversations preserved.
Contact Notes
Agents can add private notes to any contact — reminders, context, deal status. Visible only to your team.
Pricing
Simple pricing. Powerful AI.
Every plan includes AI conversations, message credits, and lead qualification. Scale up for advanced features like vision AI, voice notes, and custom models.
Starter
1,000 contacts
3 agents
1 WhatsApp numbers
- 1,000 message credits/mo
- AI agent on 1 channel
- Knowledge base (100 pages)
- Intelligent conversations
- Auto lead qualification
- Team inbox & CRM
- Basic campaigns
- Email support
Growth
5,000 contacts
10 agents
3 WhatsApp numbers
- 2,500 message credits/mo
- Everything in Starter
- AI on all channels (WA + IG + FB)
- Unlimited knowledge base
- Voice note transcription
- Visual product matching
- Smart escalation & handoff
- Priority support
Business
25,000 contacts
25 agents
10 WhatsApp numbers
- 6,000 message credits/mo
- Everything in Growth
- Advanced AI conversations
- Customer memory across chats
- Instagram comment-to-DM
- API access & Meta CAPI
- Advanced analytics
- Phone support
Agency
Unlimited contacts
Unlimited agents
Unlimited WhatsApp numbers
- 15,000 message credits/mo
- Everything in Business
- Premium AI engine
- AI lead generation & prospecting
- White-label branding
- SLA guarantee & 99.9% uptime
- Dedicated account manager