Your Business Never Goes Dark
No matter what happens — high traffic, unexpected surges, or anything in between — every customer always gets a response. Always.
The worst thing that can happen to your business is silence. A customer messages you and gets... nothing. With Safqai, that's impossible. Our system is designed with multiple layers of graceful responses, so even in the most extreme scenarios, your customers always hear back from you — quickly, helpfully, and in their language.
Key Capabilities
Intelligent AI Responses
Your primary AI handles conversations with full knowledge base access, lead qualification, and product recommendations.
Fast Fallback Responses
During peak traffic, a faster response engine kicks in — still conversational, still helpful, just optimized for speed.
Instant Answer Cache
Frequently asked questions get instant answers from cached responses — zero wait time for common queries.
Pre-Configured Templates
Product-specific templates ensure accurate information is always delivered, even during surge periods.
Friendly Acknowledgment
As an absolute last resort, a warm bilingual message acknowledges the customer and promises a follow-up.
Automatic Recovery
When conditions normalize, your AI seamlessly returns to full capacity. Customers never notice the transition.
Pricing
Simple pricing. Powerful AI.
Every plan includes AI conversations, message credits, and lead qualification. Scale up for advanced features like vision AI, voice notes, and custom models.
Starter
1,000 contacts
3 agents
1 WhatsApp numbers
- 1,000 message credits/mo
- AI agent on 1 channel
- Knowledge base (100 pages)
- Intelligent conversations
- Auto lead qualification
- Team inbox & CRM
- Basic campaigns
- Email support
Growth
5,000 contacts
10 agents
3 WhatsApp numbers
- 2,500 message credits/mo
- Everything in Starter
- AI on all channels (WA + IG + FB)
- Unlimited knowledge base
- Voice note transcription
- Visual product matching
- Smart escalation & handoff
- Priority support
Business
25,000 contacts
25 agents
10 WhatsApp numbers
- 6,000 message credits/mo
- Everything in Growth
- Advanced AI conversations
- Customer memory across chats
- Instagram comment-to-DM
- API access & Meta CAPI
- Advanced analytics
- Phone support
Agency
Unlimited contacts
Unlimited agents
Unlimited WhatsApp numbers
- 15,000 message credits/mo
- Everything in Business
- Premium AI engine
- AI lead generation & prospecting
- White-label branding
- SLA guarantee & 99.9% uptime
- Dedicated account manager