Your AI Understands Voice Notes in Every Language
Customers send voice notes in Arabic, Darija, French, English — or a mix of all of them. Your AI transcribes, understands, and responds as if it heard every word.
In MENA, voice notes are the #1 way people communicate on WhatsApp. Your customers don't want to type — they want to talk. Safqai understands every voice note, in every language and every dialect. A customer can send a 2-minute voice note mixing Darija and French, and your AI will understand every word, then respond with the right product, the right price, and the right tone.
Key Capabilities
Darija-Native
Moroccan Arabic (Darija) is understood natively — including slang, regional expressions, and casual speech patterns.
Code-Switching
Customers who mix Darija and French mid-sentence? Your AI handles it perfectly — just like a native speaker would.
3arabizi Support
Latin-script Arabic (3arabizi) — where 3=ع, 7=ح, 9=ق — is detected and understood automatically.
Every Audio Format
MP3, voice notes, WAV, video messages — whatever format customers send, your AI processes it seamlessly.
Full AI Response
After understanding the voice note, your AI responds with the same intelligence as any text message — product recommendations, pricing, and follow-ups.
30+ Languages
Arabic, French, English, Spanish, Turkish, and 25+ more languages. Your AI adapts to whatever language your customers speak.
Pricing
Simple pricing. Powerful AI.
Every plan includes AI conversations, message credits, and lead qualification. Scale up for advanced features like vision AI, voice notes, and custom models.
Starter
1,000 contacts
3 agents
1 WhatsApp numbers
- 1,000 message credits/mo
- AI agent on 1 channel
- Knowledge base (100 pages)
- Intelligent conversations
- Auto lead qualification
- Team inbox & CRM
- Basic campaigns
- Email support
Growth
5,000 contacts
10 agents
3 WhatsApp numbers
- 2,500 message credits/mo
- Everything in Starter
- AI on all channels (WA + IG + FB)
- Unlimited knowledge base
- Voice note transcription
- Visual product matching
- Smart escalation & handoff
- Priority support
Business
25,000 contacts
25 agents
10 WhatsApp numbers
- 6,000 message credits/mo
- Everything in Growth
- Advanced AI conversations
- Customer memory across chats
- Instagram comment-to-DM
- API access & Meta CAPI
- Advanced analytics
- Phone support
Agency
Unlimited contacts
Unlimited agents
Unlimited WhatsApp numbers
- 15,000 message credits/mo
- Everything in Business
- Premium AI engine
- AI lead generation & prospecting
- White-label branding
- SLA guarantee & 99.9% uptime
- Dedicated account manager