Your Team Gets Notified When It Matters
Hot lead ready to buy? Customer needs a human? Your team is notified instantly — via WhatsApp, email, or dashboard. Never miss what matters.
Your AI handles 90% of conversations. But for the 10% that need a human touch — a VIP customer, a complex request, an angry situation — your team needs to know NOW. Safqai sends instant notifications via WhatsApp, email, and your dashboard when the AI detects something that needs human attention. Hot lead? Your sales team gets a WhatsApp message with full context. Angry customer? Your support lead gets an email with the conversation summary and recommended action.
Key Capabilities
WhatsApp Notifications
Your team gets a WhatsApp message when there's a hot lead, an escalation, or anything that needs human attention. Instant, on their phone.
Email Alerts
Detailed email notifications with conversation summary, customer profile, lead score, and recommended next action.
Dashboard Alerts
Real-time alerts in your unified inbox. See escalated conversations at the top, with full context and AI recommendations.
Smart Escalation Triggers
Your AI knows when to step back: frustrated customers, VIP contacts, complex requests, or explicit 'talk to a human' requests.
Full Context Handoff
When a human takes over, they see everything: conversation history, products discussed, lead score, sentiment, and AI's recommended action.
Auto-Resume
If no human responds within a set time, your AI resumes to make sure the customer isn't left waiting.
Pricing
Simple pricing. Powerful AI.
Every plan includes AI conversations, message credits, and lead qualification. Scale up for advanced features like vision AI, voice notes, and custom models.
Starter
1,000 contacts
3 agents
1 WhatsApp numbers
- 1,000 message credits/mo
- AI agent on 1 channel
- Knowledge base (100 pages)
- Intelligent conversations
- Auto lead qualification
- Team inbox & CRM
- Basic campaigns
- Email support
Growth
5,000 contacts
10 agents
3 WhatsApp numbers
- 2,500 message credits/mo
- Everything in Starter
- AI on all channels (WA + IG + FB)
- Unlimited knowledge base
- Voice note transcription
- Visual product matching
- Smart escalation & handoff
- Priority support
Business
25,000 contacts
25 agents
10 WhatsApp numbers
- 6,000 message credits/mo
- Everything in Growth
- Advanced AI conversations
- Customer memory across chats
- Instagram comment-to-DM
- API access & Meta CAPI
- Advanced analytics
- Phone support
Agency
Unlimited contacts
Unlimited agents
Unlimited WhatsApp numbers
- 15,000 message credits/mo
- Everything in Business
- Premium AI engine
- AI lead generation & prospecting
- White-label branding
- SLA guarantee & 99.9% uptime
- Dedicated account manager