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Support

How can we help?

Reach the Safqai team by email or WhatsApp. Tell us your account email and what you were trying to do, and we'll take it from there.

Emailhello@safq.aiBest for anything that needs detail, screenshots or an attachment.WhatsApp+212 610 015 189Quick questions, and anything urgent.

Common topics

  • Using Safqai with Claude: setup, what you can ask, and troubleshooting are in Connect Safqai to Claude.
  • Billing and your plan: sign in and open Billing to change plan, update your card or download invoices.
  • Plans and pricing: see pricing.
  • Your data: what we collect and how to exercise your rights is in the privacy policy.

Report a security issue

If you believe you've found a vulnerability in Safqai, email hello@safq.aiwith “Security report” in the subject. Include what you found, how to reproduce it, and what an attacker could do with it. Please don't access data that isn't yours, and give us a reasonable chance to fix the issue before disclosing it. Our security.txt carries the same contact.